Welcome to Melogems! We’re delighted to have you as our valued customer. Before you start shopping on our platform, please take a moment to read and understand our Terms of Service. These terms outline the rules and guidelines governing your use of our website and the services we offer. By accessing or using our website, you agree to abide by these terms and conditions.
1. Acceptance of Terms: By accessing and using the Melogems website (“Site”), you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree to these terms, please refrain from using the Site.
2. Use of the Site: You may use the Site solely for personal and non-commercial purposes. Any unauthorized use of the Site or its content is strictly prohibited.
3. Product Information: We strive to provide accurate and up-to-date product information on our Site. However, we do not guarantee the accuracy, completeness, or reliability of the information. Product images may slightly vary from the actual items due to factors such as screen resolution and photography lighting.
4. Ordering and Payment: When placing an order on our Site, you agree to provide accurate and complete information. You are responsible for the payment of all items ordered, along with any applicable shipping fees and taxes. We accept various payment methods, which will be displayed during the checkout process.
5. Returns and Refunds: Our Returns and Refunds Policy outlines the procedures for returning items and seeking refunds. Please review this policy on our Site to understand the conditions and steps involved.
6. Intellectual Property: All content, including but not limited to images, text, logos, and graphics on the Site, is protected by intellectual property laws. You are prohibited from using, reproducing, or distributing any content without our explicit consent.
7. Links to Third-Party Sites: The Site may contain links to third-party websites that are not under our control. We are not responsible for the content or practices of these external sites. Your interaction with such sites is at your own risk.
8. Privacy Policy: Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our Site, you consent to the practices described in the Privacy Policy.
9. Limitation of Liability: Melogems shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site or any products purchased through it.
10. Changes to Terms: We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective upon posting on the Site. It is your responsibility to review these terms periodically.
11. Contact Information: If you have questions or concerns about our Terms of Service, please feel free to reach out to us:
- Phone/Whatsapp: +65 8523 0880
- Email: christy.vci@gmail.com
12. Address: Melogems 16 Raffles Quay, #41-01 Hong Leong Building, Singapore 048581